Acceptable Usage Policy

ZIWA VAH (PTY) LTD ACCEPTABLE USAGE POLICY Introduction This Acceptable Usage Policy ("AUP") governs the use of the Ziwa Vah platform and services. By using our services, you agree to comply with this policy. Violation of this policy may result in suspension or termination of your account. This AUP is part of our Terms and Conditions and Privacy Policy. Acceptable Use You may use our platform to: • Create and manage legitimate business listings and advertisements • Connect with customers and service providers in the real estate industry • Share accurate and truthful information about properties and services • Engage in lawful business activities related to real estate • Use our platform features as intended for their designated purposes Prohibited Activities You may NOT use our platform to: • Post false, misleading, or fraudulent information • Violate any applicable laws or regulations • Infringe on intellectual property rights of others • Harass, abuse, or discriminate against other users • Spam or send unsolicited communications • Attempt to gain unauthorized access to our systems • Use automated tools to scrape or harvest data • Post content that is defamatory, obscene, or offensive • Engage in any form of discrimination based on race, gender, religion, or other protected characteristics • Circumvent any security measures or access controls • Use the platform for any illegal or unauthorized purpose Content Guidelines 1. Accuracy: All information posted must be accurate and up-to-date. You are responsible for verifying the accuracy of all content you post. 2. Ownership: You must have the right to post any content you upload, including images, videos, and text. 3. Professional Standards: Maintain professional standards in all communications and interactions on the platform. 4. Privacy: Respect the privacy of others and do not post personal information without consent. Visual Content Usage When using visual content (photos, videos, virtual tours) provided by Ziwa Vah: • You may use content on your own estate agency website and approved social media platforms • You may NOT digitally link or place content on other websites without written permission • All visual content remains the intellectual property of Ziwa Vah • Any breach of these terms may result in immediate suspension of services Enforcement Ziwa Vah reserves the right to: • Monitor all content and activities on the platform • Remove any content that violates this policy • Suspend or terminate accounts that violate this policy • Report illegal activities to appropriate authorities • Update this policy at any time with reasonable notice Reporting Violations If you encounter content or behavior that violates this policy, please report it immediately by emailing info@ziwavah.com. Include as much detail as possible, including: • The type of violation • URL or location of the content • Username of the violator (if applicable) • Screenshots or other evidence Contact Information For questions about this Acceptable Usage Policy, please contact us at info@ziwavah.com. Physical Address: Unit 511 Atkinson House 28 Albert Street Marshalltown, Gauteng, 2017 South Africa