ZIWA VAH (PTY) LTD

PRIVACY POLICY

  1. INTRODUCTION

    1. Ziwa Vah Holdings (Pty) Ltd. ("Ziwa Vah") owns and operates the website which can be accessed at ziwavah.com "The Website"
    2. This privacy policy forms part of, and must be read together with, Ziwa Vah's Standard Terms of Use available atziwavah.com/terms-and-conditions.
    3. This privacy policy applies to all persons and entities that use the Website and regulates the collection, storage and use of your name, contact details, banking details, company details, addresses, contact numbers, email addresses, location information, property searches, sales statistics, valuations, prices, rentals and any other information which relates to you, collectively referred to as "Personal Information".
  2. COLLECTION AND USE OF PERSONAL INFORMATION

    1. You can use the Website to access various services "Services" offered by Ziwa Vah.
    2. To provide you with these Services, Ziwa Vah may require you, or any third party, to provide it with certain Personal Information. Ziwa Vah may also use Personal Information to compile the Website. This Personal Information must be provided to Ziwa Vah to enable it to provide the Website and/or the Services.
    3. Ziwa Vah may also ask you to provide information that is not required to provide Services to you, but will assist in enhancing those Services, such as personal or professional interests. Such information is provided voluntarily and is not necessary to enable Ziwa Vah to provide the Services to you.
    4. By accessing and using the Website, you agree that Ziwa Vah may at any time and without further reference to you:
      1. Collect, Receive and Record from any Source, Collate, Store, Update, Modify, Disseminate and otherwise use your Personal Information in any manner and in any form, reasonably required to enable Ziwa Vah to provide the Services to you, and for any reasonably related purpose.
      2. Store your Personal Information in any format and in any database hosted anywhere in the world, for as long as Ziwa Vah considers it necessary for the aforementioned purposes, and thereafter destroy or de-identify your Personal Information.
      3. Use your Personal Information to contact you for market research purposes or to provide you with marketing information Ziwa Vah thinks would be of particular interest.
    5. You may at any time request Ziwa Vah not to contact you or to object to Ziwa Vah using your Personal Information for any particular purpose. You may also lodge a complaint with the Information Regulator established in terms of section 39 of the Protection of Personal Information Act, 2013, regarding Ziwa Vah's use of your Personal Information.
    6. You are entitled, at any stage, to opt out of receiving any marketing or promotional material by clicking on the "unsubscribe" option on email correspondence. This will redirect you to the unsubscribe page where you will be able to unsubscribe from the communication you received.
  3. THIRD PARTY ACCESS TO YOUR PERSONAL INFORMATION

    1. Ziwa Vah may be required to give third parties access to your Personal Information to be able to provide the Services to you. Their use of your Personal Information is also subject to this privacy policy, and/or terms and conditions substantially similar to this privacy policy.
    2. Ziwa Vah does not permit any third party to collect, use or store any of your Personal Information for purposes unrelated to the purpose for which it is provided by Ziwa Vah, or permitted by law.
    3. Although Ziwa Vah takes reasonable steps to ensure that third parties with whom Ziwa Vah shares your Personal Information treat it with the same degree of care as Ziwa Vah does, Ziwa Vah does not have any direct control over the manner in which such persons use and/or store your Personal Information.
    4. You agree that Ziwa Vah is not liable for any loss or damage which you suffer as a result of the manner in which a third party accesses, uses and/or stores your Personal Information, except to the extent that such loss or damage is directly related to a grossly negligent or intentional and unlawful act or omission of Ziwa Vah or any of its shareholders, directors, officers, employees, subcontractors and/or agents.
    5. If Ziwa Vah elects to sell its business, you agree that Ziwa Vah may freely transfer your Personal Information to the purchaser thereof. You agree that you will not have any claim against Ziwa Vah and/or its Personnel arising from or as a consequence of the sale by Ziwa Vah of its business to a third party.
    6. Unless Ziwa Vah has your prior written consent or is required by law, Ziwa Vah will not otherwise sell, rent, lease or disclose your Personal Information to any third party.
    7. The Ziwa Vah site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
  4. YOUR ACCESS TO YOUR PERSONAL INFORMATION

    1. Ziwa Vah will on request, provide you with access to your Personal Information which Ziwa Vah holds so that you may view, update, delete and/or correct it.
    2. You can access your Personal Information via the Website or by emailing info@ziwavah.com.
    3. To protect your privacy and security, Ziwa Vah will also take reasonable steps to verify your identity before granting you access or enabling you to make updates, deletions or corrections.
  5. INFORMATION SECURITY

    1. To prevent unauthorised access or disclosure, maintain data accuracy, and ensure the appropriate use of your Personal Information, Ziwa Vah has put in place appropriate physical, electronic, and managerial safeguards and procedures to secure your Personal Information.
    2. The Website will automatically back up all of your Personal Information and other data (collectively Data) on a daily basis.
    3. If any of your Data is accessed without authorisation, or corrupted, lost or damaged in any way, Ziwa Vah will do what is reasonably possible to restore the corrupted, lost or damaged Data from the latest back up of such Data.
    4. You acknowledge that it is possible for web-based communications to be intercepted by third parties. Although Ziwa Vah takes all reasonable steps to ensure that your Data is secure, treated in the strictest confidence and is only accessible by the intended persons, except to the extent that your Data is accessed without authorisation, or corrupted, lost or damaged in any way due to any grossly negligent or intentional and unlawful act or omission of Ziwa Vah and/or its Personnel, Ziwa Vah and its Personnel will not be liable for any loss or damage which you may suffer as a result of any unauthorised access to, or the corruption, loss of or damage to your Data.
    5. Ziwa Vah will do all that is reasonably necessary to ensure, but cannot warrant, that information which you acquire from Ziwa Vah via the Website or otherwise, is true and correct and/or free of infections, viruses, worms, trojan horses and other contaminating and/or destructive code. You must do what is necessary to ensure that contaminating and/or destructive code is not transferred to your computer system and lost or corrupted data is reconstructed.
  6. COOKIES

    1. The Website may use "cookies" to track your preferences. A cookie is a small piece of information which enables the Website to identify you and personalize your visit to the Website by personalizing web pages for you.
    2. By modifying your browser preferences, you have the choice to accept all cookies in relation to the Website, to be notified when a cookie is set, or to reject all cookies. You can personalize your browser settings by using the Google Analytics opt-out browser add-on. If you modify your browser preferences in relation to cookies, this may reduce the functionality of the Website.
    3. Ziwa Vah may allow third parties to either display advertising on the Website or to manage its advertising on other sites. Such third party may use technologies such as cookies to gather information about your activities on the Website and other sites in order to provide you with advertising based upon your browsing activities and interests. To opt out of this, please email info@ziwavah.com.
  7. LOG FILES

    You agree that Ziwa Vah may gather certain information automatically and store it in log files, including internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
  8. HYPERLINKS

    1. The Website may contain hyperlinks to other sites. Ziwa Vah is not responsible for the privacy practices of such other sites. This privacy policy applies solely to information collected via the Website.
    2. Ziwa Vah and its Personnel do not have any control over the nature or content of any website to which you may gain access through a hyperlink contained on the Website and are not liable to you for any loss, damages, costs, claims or expenses of any nature due to your use of any such hyperlinked website.
  9. ECTA DISCLOSURES

    Ziwa Vah is required in terms of the Electronic Communications and Transactions Act, 2002 (the ECTA) to inform you of the following:
    1. Ziwa Vah Holdings (Pty) Ltd is a private company with registration number 2023 / 781948 / 07, registered as such with the Companies and Intellectual Property Commission in terms of the Companies Act, 2008. Its physical address is UNIT 511 ATKINSON HOUSE, 28 ALBERT STREET, MARSHALTOWN, GAUTENG, 2017 and its place of registration is South Africa. Ziwa Vah will accept the service of all notices and legal process at the physical address indicated above.
    2. Ziwa Vah can be contacted by email at info@ziwavah.com.
    3. The directors of Ziwa Vah are Tshembani Nkuna, Bless Moemedi, and Nimrod Sekwati.
    4. The terms and conditions on which Ziwa Vah supplies services, service fees and the method of payment are available atziwavah.com/terms-and-conditions.
    5. Any queries or complaints relating to the services and products supplied by Ziwa Vah or the use of the Website can be emailed to info@ziwavah.com.